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Interlibrary loan services facilitate access to both print and digital information, be it from other libraries nearby or from around the world. ILL librarians and staff members also provide integrated, or global, access to library and information services, in general. They help patrons discover holdings in their own local collections, online open access material, and items available only for purchase from publishers or booksellers. By working closely with colleagues in other libraries, and despite copyright and license restrictions on the sharing of information, as well as limits in budget and staffing, library resource sharing specialists offer both global information and global information services.
Posner, Beth. "Local Connections to Global Collections: The Power of Interlibrary Loan Services." in The Global Librarian. Ed. Chow, Lisa, Caroline Fuchs, Jason Kucsma, Carrie N. Wajda, Sandra Sajonas, and Natalia T. Bowdoin. New York: METRO and ACRL/NY. 2013.