After surveying City University of New York librarians the author concludes that if librarians spoke out a little more, many problems between faculty and librarians could probably be avoided. They should communicate more about what they would like professors to do for them as well as advertise what they can do for the professors.
Kleinhans, E. (2014). Communication with Classroom Faculty. Urban Library Journal, 20 (1). Retrieved from http://academicworks.cuny.edu/ulj/vol20/iss1/17