Master of Arts (MA)
The MTA Bus Company introduced articualted, or twin-carraige, buses on three high-volume routes that connect the outer-boroughs to key locations in order to save money and improve service. Since then, commuters say service has only gotten worse and they think agency just doesn't care.
Patil, Adwait, "The MTA Tried To Improve Outer Borough Bus Service, But They've Only Made It Worse" (2019). CUNY Academic Works.