This study surveyed instructional faculty at two Armenian universities to determine use and awareness of academic library services or resources including reference, interlibrary loan, subscription databases, subject liaisons, and more. A minority of respondents reported making frequent use of the services investigated, with usage varying according to such factors as academic rank, length of employment, and full- or part-time status. Many participants also had suggestions for services not available at their libraries. These results help illuminate user preferences among faculty at these universities and could help librarians at similar institutions identify underutilized resources to promote or new services to offer.
Donabedian, D., Carey, J., and Balayan, A. (2018). Use and awareness of library services among faculty at two Armenian universities. Slavic and East European Information Resources 19(1-2), 1–21.