Publications and Research

Document Type


Publication Date

Fall 10-3-2018


This research study investigates the use and awareness of reference management software (RMS) among community college students. An in-person survey was conducted in April and May 2017 at two mid-sized urban public community colleges in New York City. Researchers recruited 124 participants for this survey. The 13-item survey instrument was designed to determine participants’ awareness and use of RMS. The results show a low awareness and use of RMS among community college students regardless of age, gender, race, ethnicity, field of study, undergraduate class level, English proficiency, or academic level. The article discusses areas for further research and suggests strategies for increasing RMS use and awareness among community college students.


This work was originially published in Journal of New Librarianship.


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