Date of Award

Fall 12-2021

Document Type


Degree Name

Master of Arts (MA)


Criminal Justice



First Advisor or Mentor

Jeff Mellow

Second Reader

Deborah Koetzle


The COVID-19 pandemic had a crucial impact on the Thai criminal justice system. While it may be true that the Department of Probation has proposed preventive and responsive measures in response to COVID-19, relatively little is known about the practical applications of these measures as well as the impact of COVID-19 on probation personnel, probationers, and parolees. The goal of this study is to explore the policies and practices of Thai probation agencies as they respond to the COVID-19 pandemic. This study surveyed probation officers in Thailand (N = 534; 60.6% Female) in March to April 2021, focusing on probation practices and case management issues prior and post-COVID-19. Data evince that, overall, frequency of officer-offender contacts remained steady even though the type of contact changed post-COVID-19. In-person contact was replaced by remote contact strategies, specifically telephone calls, which increased significantly following the onset of the pandemic.


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