Publications and Research

Document Type

Article

Publication Date

4-23-2024

Abstract

In August 2020, CUNY transitioned to ExLibris’ Alma, a cloud-based Library Services Platform (LSP). Led by the Office of Library Services (OLS), the migration resulted in new processes to replace existing ones. This case study describes how Lehman College and Queens College, both part of CUNY, created new workflows for ordering, invoicing, activating, and cataloging eBooks in Alma. A new workflow for activating eBooks was also necessary because CUNY would now be using Ex Libris’ Primo VE, an upgraded discovery system. The article discusses the challenges of staff training and the role of the electronic resources librarian in designing and updating eBook workflows. The electronic resources management challenges are explained with a focus on the system’s changes, consortial impact on the processes and local technical difficulties. This discussion is an important contribution to library literature, at a time when eBook acquisition is increasing to meet student and faculty demand for use in course curricula.

Comments

Ehrenpreis, M., & Sugrim, S. (2024). eBook management in ExLibris’ Alma: A tale of two workflows. The Serials Librarian, 1-18. https://doi.org/10.1080/0361526X.2024.2327074

Share

COinS
 
 

To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.