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Based on experimental results and existing resources, the paper explored and identified the major contributing factors to the email notice issue, including local administrator status, Aleph client, mail server, Aleph system files, and security settings. The paper elaborated the troubleshooting process, and how to find the solution to the issue. The authors suggested recommendations based the lessons learned from the project experience. The project experience presented in this paper should be instructive for libraries solving the similar problems.


This work was originally published in International Journal of Librarianship.



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