This article discusses the Leonard Lief Library’s communications strategy to keep its patrons informed during the COVID-19 crisis. The Leonard Lief Library at Lehman College (CUNY) made use of its website, social media, and research guides to effectively convey timely information about service changes, library resources, and to improve outreach activities to our patron community while the library’s physical building was closed to its students, faculty, and staff.
DeLooper, J. P., & Ehrenpreis, M. (2021). Communication During a Crisis: Keeping Our Patrons Informed During the COVID-19 Pandemic. Urban Library Journal, 26 (2). Retrieved from https://academicworks.cuny.edu/ulj/vol26/iss2/4