Student Theses and Dissertations

Date of Award

Summer 8-21-2023

Document Type

Thesis

Degree Name

Master of Arts (MA)

Program of Study

Communication - Corporate Communication

Language

English

First Advisor

Caryn E. Medved

Second Advisor

Gino Perrotte

Abstract

Toxic workplaces are recognized as the strongest predictor of attrition and turnover, contributing to global disengagement (70% of team engagement is attributed to managers who are also quietly quitting) particularly by way of workplace cultures, pay and benefits, and employee well-being. A recent workplace research study suggests that 59% of the global workforce is disengaged, 44% is experiencing record high stress levels, 21% is experiencing anger, 56% is struggling, and 24% feel cared for; meanwhile, global disengagement is costing the global economy a substantial $8.8 trillion dollars. As the world continues to evolve, leaders must forge ahead continuously shifting how they lead, and self-lead, to effectively manage themselves and talent. Leaders need to align themselves, as well as the right resources, to organizational values and purpose in hopes to circumvent contributing to the increasing attrition rates, and refrain from compromising and unethical leadership behaviors.

To lead effectively, leaders must become architects of their own experiences and overcome obstacles rooted in personal fears, ego, and unproductive habits. Hence, self-leading, via self-awareness, is foundational before one can teach or lead. More importantly, as change agents called to compassionately influence and shift cultures, leaders are afforded a transformative opportunity to rise tides, creating ripple effects conducive for the lifting of all surrounding boats. However, impactful waves of transformation can only be achieved when focused on steering one’s own boat and leading oneself, first, before leading others. As such, this thesis will explore leading via the concepts of courage, self-awareness, and communication to encourage self-analysis for the cultivation of individual self-leadership cultures towards effective organizational outcomes. It proposes self-leadership to address relationship-based workplace challenges, such as toxic cultures and quiet quitting, by leveraging effective communication practices, behavior change models, theories of motivation, and the cultivation of positive climates, cultures, and psychological safety.

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