Book Chapter or Section
Librarians are depicted as know-it-alls by some, and as know-nothings by others. Similarly, they are seen as both utterly powerless and preternaturally powerful. This essay offers examples of these contradictory images, examines their implications, and proposes a more realistic view of librarians and their relation to knowledge and power.
Posner, Beth, (2002) “Know-it-All Librarians,” The Reference Librarian, Issue 78, pp. 111-129. Published simultaneously in: Arant, Wendi and Candace R. Benefiel, eds., The Image and Role of the Librarian, Haworth Press.