Date of Award

Fall 12-2017

Document Type


Degree Name

Master of Arts (MA)


Criminal Justice



First Advisor

Dennis Kenney

Second Reader

Heath Grant


In the broad context of Uruguay’s police reform, the Ministry of Interior is implementing a pilot Problem-Oriented Policing (POP) program in Montevideo since late 2012. This research examined the obstacles confronted by the program throughout its implementation. Using a grounded theory approach, qualitative data was collected through 20 semi-structured interviews with members of the Uruguay National Police (UNP) of different ranks. Findings were analyzed based on the following categories: a) contextual factors; b) theoretical and practical inaccuracies; c) characteristics, skills and actions of project managers; d) resistance and motivational issues; e) resources; f) external support and cooperation. Consistent with research conducted on POP in other settings, findings suggest the program confronted a diverse set of obstacles over its implementation corresponding to all but one of the proposed categories. The study concludes with a series of recommendations to inform future POP endeavors by the UNP.



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