This is a presentation on the how the New York City College of Technology's Ursula C. Schwerin Library utilizes web analytics tools to understand their users. This webinar was given to the Library Information Technology Association's Altmetrics and Digital Analytics Interest Group October 2016 online meeting.
Tidal, J. (2016). Piwik and ClickHeat. LITA's Altmetrics and Digital Analytics Interest Group [Webinar].