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Communities that are working to combat exclusion have greater potential for success if they enlist the support of public libraries, which are in many ways ideally situated to welcome marginalized populations and provide programs and services that combat social exclusion. This chapter explains how this adaptability in response to social problems fits with the mandate of public libraries; examines why and how libraries should confront social exclusion; and looks at the Atwater Library and Computer Centre (ALCC) in Westmount, Québec, as an illustration of how this has been successfully accomplished.


Originally published as Hoyer, J. "Finding room for everyone: Libraries confront social exclusion." Public libraries and resilient cities (2013): 57-65.



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