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While working at a fast paced reference desk at a busy community college, a librarian may encounter many challenging questions and situations. One such problem that may exist on a community college level is that of the very needy student, who not only has issues with information literacy, but with reading competency and computer literacy. The question is: “ on what on level is the librarian responsible for remediating the student in a the brief and confining limitations of the reference interview?” This paper seeks to explore the role of the librarian as he or she relates to remediation and reference assistance.


This article was first published in College Student Journal, vol. 54, no. 1, Project Innovation, Inc, 2020, pp. 57–62.

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