Differences Between Brand Activism and Corporate Social Responsibility in Consumer Perception

Author

Erika MarchiondoFollow

Date of Award

Spring 5-19-2022

Document Type

Thesis

Degree Name

Master of Arts (MA)

Program of Study

Communication - Corporate Communication

Language

English

First Advisor

Minna Logemann

Second Advisor

Caryn Medved

Abstract

The purpose of this thesis is to determine if there is a perceived difference among consumers between brand activism and corporate social responsibility. Taking a stand in social and political causes has become an unspoken requirement for major brands. Consumers are selective about purchasing from brands that do not adhere to ethical practices. Consumers are also demanding increased brand transparency about the philanthropical causes brands support. I want to determine how aware consumers are of acts of corporate social responsibility and brand activism, and if consumers are able to identify a fundamental difference between behaviors associated with the two terms. I posed one research question and used three interview prompts to collect oral histories from six anonymous individuals about their exposure to and opinions on brand activism and corporate social responsibility. The data analysis in this paper is qualitative. The purpose of this qualitative design is so that the interviewees' responses are natural and unstructured, creating a broad, unstructured conversation around these two concepts. My research found that of these six anonymous participants, four were able to distinguish a difference in practice between brand activism and corporate social responsibility.

Recommended Citation

Marchiondo, Erika, "Differences Between Brand Activism and Corporate Social Responsibility in Consumer Perception" (2022). CUNY Academic Works.
https://academicworks.cuny.edu/bb_etds/132