Student Theses and Dissertations
Date of Award
Fall 12-20-2024
Document Type
Thesis
Degree Name
Master of Arts (MA)
Program of Study
Communication - Corporate Communication
Language
English
First Advisor
Caryn E. Medved
Abstract
Internal communications play a major role in creating diverse and inclusive workplace cultures. This study explores the lived experiences of Black and Latina women who work in internal communications, offering unique insights into how their identities intersect with workplace culture and strategic communication. Through a qualitative approach, six intersectional women, three Black and three Latina, were interviewed to examine how gender, racial and ethnic identities influence their work experiences and contributions. The results indicate that while Black and Latina women are treated differently at work compared to other groups, they use their differences to positively contribute to their companies’ internal communication efforts. These findings contribute to the growing field of workplace diversity, equity, and inclusion, offering recommendations for fostering or creating a true sense of belonging for all employees through internal communications and an understanding of intersectionality.
Recommended Citation
Martell-Concepcion, Natalie, "“Baking Inclusion into Everything”: Internal Communication and Black and Latina Women’s Stories of Intersectionality" (2024). CUNY Academic Works.
https://academicworks.cuny.edu/bb_etds/201
Included in
Business and Corporate Communications Commons, Critical and Cultural Studies Commons, Gender, Race, Sexuality, and Ethnicity in Communication Commons, Organizational Communication Commons
