Dissertations, Theses, and Capstone Projects

Date of Degree

9-2019

Document Type

Master's Thesis

Degree Name

Master of Arts

Program

Liberal Studies

Advisor

John Krinsky

Subject Categories

Sociology | Urban Studies and Planning | Work, Economy and Organizations

Keywords

Nonprofits, New York City, Labor Unions, Social Services, Social Advocacy, Labor Practices

Abstract

Over the past century, the nonprofit sector has undergone major transformations in size and function. Expansion of federal social programs in the 1960s increased funding, but subsequent retrenchment promoted subcontracting and the rise of non-union nonprofit labor.

Today, nonprofit workers perform much of the nation’s social service and advocacy work, often without union protections and representation.

Focusing on New York City, this study examines the “nonprofit labor paradox,” wherein progressive organizations advance justice-oriented missions while maintaining substandard labor practices. Drawing on ethnographic interviews with frontline nonprofit workers, this study highlights the prevalence of certain workplace conditions including: overtime work, substandard benefits and pay, and organizational hierarchies. Findings show the emergence of collective, oppositional identities that support workers' pro-union sentiment, alongside a declining emphasis on altruism as workers assert the value of their labor.

This work is embargoed and will be available for download on Thursday, September 30, 2027

Share

COinS