Publications and Research
Document Type
Presentation
Publication Date
5-14-2025
Abstract
The City University of New York (CUNY) relies on multiple resource sharing solutions to meet user information needs. How library users interact with resources and submit information requests helps shape library processes for interpreting statistics, ensuring that resource sharing services remain accessible, discoverable, and user friendly. With 21 library institution zones sharing collections and operating a robust inter-campus lending system within its consortium, ensuring uniformity in data reporting is essential. This session presents an overview of how we reconcile data from all our resource sharing programs to get a more accurate and descriptive picture of all our resource sharing activities. Collective reporting ensures we can present our data to administrators and non-specialist stakeholders more clearly and advocate for our services better.
Comments
Includes screenshots from ILLiad (Atlas Systems), showing queries created by J. Silvia Cho (slides 12-14, 16), and screenshots from Alma (Clarivate/Ex Libris), showing queries created by Tokunbo Adeshina (slides 17-23).