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Web 2.0 implementations in academic libraries tend to concentrate on rolling out a functioning system first and training of personnel second. This article offers a case analysis documenting one approach to implementation, whereby a website slowly integrates Web 2.0 technologies in a just-in-time orientation, and the impact on improving staff communication and cultivating community awareness for a small academic library. Findings underscore the need to reexamine the implementation process as a continuous, adaptive, and non-demanding engagement with colleagues and staff based on active awareness of developments and needs.


This work was originally published in Journal of Access Services.

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