Publications and Research
Document Type
Report
Publication Date
3-5-2024
Abstract
2 Introduction In 2023, Internet Safety Labs (ISL) received a grant from the Internet Society Foundation to, among other things, conduct a quantitative study of consumers’ attitudes and awareness of product safety of internet-connected, software products. The study explored participants’ thoughts and opinions regarding the types of products they considered safe or unsafe to use and why. The researchers looked at consumer attitudes about the safety of consumer goods like cars, clothing, toys and beauty products and compared them to attitudes around the safety of internet- connected products, like websites, apps and smart home products. The research also explored consumer’s perception of product safety practices at companies that make internet-connected products.