Publication Date
6-6-2014
Abstract
This presentation was offered as part of the CUNY Library Assessment Conference, Reinventing Libraries: Reinventing Assessment, held at the City University of New York in June 2014.
Recommended Citation
Campbell, Emily, "Using Process Mapping to Facilitate Positive Library Change" (2014). CUNY Academic Works.
https://academicworks.cuny.edu/ols_proceedings_lac/20