Over the past several years, society have witnessed an unprecedented number of tragedies. From the Paris bombings to the shooting of an unarmed man in Tulsa, Oklahoma, civil unrests has become a part of our everyday life. Consequently, these disturbances have had a far-reaching impact on our global and local communities. In communities in the United States, police shootings and public protests in urban cities have resulted in crises that have been particularly hard-felt, but more significantly, they live vividly in our memories. Libraries in these communities often serve as safe havens in times of crisis. This paper presents two examples of how libraries in urban communities modified their services and programs to accommodate their constituents to address their information needs during times of crisis.


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