“No One’s Hearing Me”: A Grounded Theory Case Study of One University's Institutional Discourse and Women Staff Perceptions of Campus Climate

Author

Lorianne Crowder, CUNY College of Staten IslandFollow

Date of Award

Fall 11-20-2023

Document Type

Thesis

Language

English

First Advisor

Ruth Powers Silverberg

Second Advisor

Bethany Rogers

Third Advisor

Frances Melendez

Abstract

This qualitative case study explores the relationship between institutional discourse and women staff perceptions of campus climate at one public university. Through a critically informed grounded theory approach, findings revealed how ambiguous institutional values functioned as empty signifiers which, while aimed at creating the image of inclusivity, were subject to various interpretations that may have fostered conditions for the dismissal of care ethics and relational knowledge expressed by women staff. Embedded hierarchies also persisted, shaping recognition of women staff along gendered, racialized, and professional lines. Despite exclusionary discourse cultivating climates of epistemic marginalization, women staff exhibited agency through connection and resistance. The study highlights the need for critical dialogue across campus communities, centering diverse standpoints and knowledge to interrogate the discourses that shape experiences and perceptions of campus climate.

Recommended Citation

Crowder, Lorianne, "“No One’s Hearing Me”: A Grounded Theory Case Study of One University's Institutional Discourse and Women Staff Perceptions of Campus Climate" (2023). CUNY Academic Works.
https://academicworks.cuny.edu/si_etds/14