Publications and Research

Document Type

Article

Publication Date

Spring 2026

Abstract

Technological advancements have transformed the nature of work, attracting more women to challenging industries such as the logistics industry. Despite this technological advancement and progress in promoting gender equality, achieving gender parity in this industry remains stagnant. Using the extended self-determination theory, this study explores new mediating and moderating variables to identify factors influencing female employee retention in the logistics industry in Malaysia. Based on a quantitative approach and purposive sampling, 278 responses were collected from women in the logistics industry through online surveys. Most direct hypotheses were supported, and significant mediation and moderation effects were found. In addition to contributing to the body of knowledge on women in logistics, the findings provide insights for managers by highlighting the importance of meaningful policies to ensure female employee retention in the logistics industry and support SDG 5 to promote equal gender opportunities.

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